EMERGENCY GUIDE

Furnace Standing Pilot Out Emergency

The standing pilot on your Furnace has gone out. Follow these emergency relighting steps.

Emergency: 778-909-5731

4 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn the Furnace gas control knob to PILOT and hold down the reset button

2

Light the Furnace pilot while holding the reset button continue holding for 30 seconds

3

Release the Furnace reset button and verify the pilot flame remains lit

4

If the Furnace pilot goes out again, the thermocouple likely needs replacement call for service

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.