EMERGENCY GUIDE

Furnace Complete Failure Emergency

Your Furnace has stopped working completely. Follow these emergency steps to diagnose the issue and get help fast.

Emergency: 778-909-5731

6 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check that the Furnace power switch is in the ON position and has not been accidentally turned off

2

Verify the Furnace circuit breaker has not tripped and reset if necessary

3

Check that your Furnace thermostat is set to heat or cool mode and the temperature setting is appropriate

4

Inspect the Furnace for any obvious signs of damage, leaking, or unusual odors

5

If the Furnace has a reset button, press it once and wait for the system to restart

6

If none of the above works, turn off the Furnace and call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.