EMERGENCY GUIDE

Furnace Icing Emergency

Ice buildup on your Furnace can cause system failure. Follow these emergency defrost steps.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your Furnace and let the ice thaw naturally do not chip ice off components

2

Check the Furnace defrost cycle by running the system in defrost mode if equipped

3

Verify the Furnace condensate drain is not frozen or blocked causing ice buildup

4

Ensure the Furnace area is properly insulated to prevent condensation freezing

5

Call for Furnace service if ice buildup recurs or defrost cycle is not operating

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.