EMERGENCY GUIDE

Furnace Defrost Cycle Failure Emergency

The defrost cycle on your Furnace has failed. Use this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your Furnace to prevent additional ice accumulation

2

Check the Furnace defrost thermostat for proper connection and operation

3

Verify the Furnace defrost control board is receiving power

4

Manually initiate Furnace defrost cycle if your unit has a manual defrost mode

5

Call for Furnace service if the defrost cycle does not operate automatically

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.