EMERGENCY GUIDE

Furnace Complete Shutdown Emergency

Your Furnace has shut down completely and won't restart. Follow this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check the Furnace emergency shut-off switch to ensure it hasn't been bumped off

2

Verify the Furnace circuit breaker hasn't tripped and attempt one reset

3

Look at the Furnace control board for flashing LED error codes

4

Check if the Furnace has a safety lockout that requires manual reset

5

If the Furnace remains shut down, call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.